These Terms and Conditions govern your use of the Sunabet platform. By creating an account or placing a bet on Sunabet, you agree to these terms. Please read them carefully — they explain your rights, your responsibilities, and how Sunabet operates. If anything is unclear, contact our support team before you start playing.
Key Points at a Glance
These are the main areas covered by Sunabet's Terms and Conditions. The full legal text follows below — these cards give you a quick overview of what to expect.
You must be 18 or older to register on Sunabet. One account per person — duplicate accounts are not permitted. You are responsible for keeping your login credentials secure and for all activity on your account.
Deposits via bKash, Nagad, and Rocket are processed instantly. Withdrawals are subject to identity verification and wagering requirements where applicable. Funds must be withdrawn to the same payment method used for deposit.
All bonuses on Sunabet come with wagering requirements. Bonus funds must be wagered a specified number of times before withdrawal. Attempting to abuse bonus offers will result in account suspension and forfeiture of bonus funds.
Fraud, money laundering, collusion, and use of automated betting software are strictly prohibited on Sunabet. Accounts found engaging in prohibited activities will be suspended immediately and funds may be withheld pending investigation.
Sunabet provides deposit limits, session controls, and self-exclusion tools. We are committed to player wellbeing. If you feel your betting is becoming a problem, use our responsible gaming tools or contact support immediately.
Sunabet collects and processes personal data in accordance with our Privacy Policy. Your data is used to operate your account, verify your identity, and comply with legal obligations. We do not sell your data to third parties.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Sunabet ("Sunabet", "we", "us", "our") governing your access to and use of the Sunabet website, mobile application, and all associated services (collectively, the "Platform").
Sunabet operates as an online betting and casino platform serving players in Bangladesh and other permitted jurisdictions. The Platform offers sports betting, live casino games, slot games, esports betting, and other gaming products. All services are provided subject to these Terms.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and Sunabet. By registering an account, making a deposit, or placing a bet on Sunabet, you confirm that you have read and accepted all of these documents.
Sunabet reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of the Platform after changes are published constitutes acceptance of the updated Terms.
To register and use Sunabet, you must meet all of the following eligibility requirements:
Sunabet reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending investigation.
Each player is permitted to hold one Sunabet account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended.
When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, email address, and phone number. Providing false information during registration is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.
You are responsible for maintaining the confidentiality of your Sunabet username and password. Do not share your login credentials with anyone. Sunabet will never ask for your password via email, live chat, or phone. If you suspect your account has been accessed without your authorisation, contact our support team immediately and change your password.
Sunabet reserves the right to verify your identity at any point. This may include requesting a copy of your national ID, passport, or other government-issued identification, as well as proof of your payment method. Accounts that cannot be verified may be suspended until verification is complete.
Sunabet accepts deposits via bKash, Nagad, Rocket, and other payment methods listed on the Payment page. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts vary by payment method and are displayed at the time of deposit.
Deposits are generally credited to your Sunabet account instantly upon confirmation from the payment provider. In rare cases, processing delays may occur due to issues on the payment provider's side. If your deposit has not appeared within 30 minutes, contact our support team with your transaction reference number.
You may request a withdrawal of your available balance at any time, subject to the conditions set out in these Terms. Withdrawals are processed to the same payment method used for your most recent deposit. Sunabet does not process withdrawals to third-party accounts or payment methods not previously used for deposit.
Before processing a withdrawal, Sunabet may require you to complete identity verification. This is a standard anti-money laundering requirement and applies to all players. You may be asked to provide a copy of your national ID or passport, a selfie holding your ID, and proof of your payment method.
Sunabet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, time limits, and game restrictions. These specific terms are published alongside each promotion and form part of these Terms.
General bonus rules that apply to all Sunabet promotions unless otherwise stated:
All bets placed on Sunabet are subject to the specific rules of the relevant game or sport. These rules are available within each game or betting market on the Platform. In the event of a conflict between general Terms and specific game rules, the specific game rules take precedence.
For live betting markets, odds and availability change in real time. A bet is only confirmed when you receive a confirmation notification. If a bet is not confirmed, it has not been placed and no funds have been deducted from your account.
The following activities are strictly prohibited on Sunabet. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
Sunabet reserves the right to suspend, restrict, or close any account at its discretion. Common reasons for account action include, but are not limited to:
If your account is suspended, you will be notified by email. Where funds are withheld pending investigation, Sunabet will complete its review as quickly as possible. If the investigation concludes that no wrongdoing occurred, your funds will be returned. If wrongdoing is confirmed, funds may be forfeited.
You may close your Sunabet account at any time by contacting our support team. Any remaining balance will be withdrawn to your registered payment method, provided all verification requirements have been met and there are no outstanding wagering requirements on bonus funds.
Sunabet is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment, not a source of financial or personal harm. We provide a range of tools to help players manage their betting activity:
If you are concerned about your gambling habits, please visit our Responsible Gaming page for more information and resources. Our support team is available 24/7 and trained to assist players who need help.
Sunabet collects and processes personal data in accordance with our Privacy Policy. By using the Platform, you consent to the collection and processing of your personal data as described in that policy.
We collect personal data for the following purposes:
Sunabet uses industry-standard encryption to protect your personal data. We do not sell your data to third parties. For full details of how we handle your data, please read our Privacy Policy.
All content on the Sunabet Platform — including but not limited to text, graphics, logos, game software, interface design, and trademarks — is the property of Sunabet or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Platform without prior written permission from Sunabet.
Game software and content provided by third-party game providers remains the intellectual property of those providers and is subject to their respective licences.
To the maximum extent permitted by applicable law, Sunabet's total liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 12 months preceding the claim.
Sunabet is not liable for:
Nothing in these Terms limits Sunabet's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
Sunabet reserves the right to update or modify these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.
The most current version of these Terms is always available on this page. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated Terms.
If you do not agree with any changes to these Terms, you should stop using the Platform and contact our support team to close your account and withdraw any remaining balance.
If you have any questions about these Terms and Conditions, or if you need assistance with your Sunabet account, our support team is available 24 hours a day, 7 days a week.
For responsible gaming support, please visit our dedicated Responsible Gaming page. Our team is trained to help and will respond to all enquiries promptly and without judgement.